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FM MANAGER - TECHNICAL

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Key Responsibilities
1. Strategy & Planning
  • Participate actively in commercial activities, including lead generation, bid estimations, budgeting, and tender submissions.
  • Plan, generate, and defend financial and operational results in line with approved business plans and targets.
  • Manage the full project lifecycle, including scope definition, planning, execution, monitoring, and delivery.
  • Contribute to departmental risk management by identifying, assessing, and mitigating operational and commercial risks.

2. Operations Management
  • Ensure effective allocation and utilization of human and material resources across all projects and contracts.
  • Lead, coach, mentor, and evaluate project and site teams, ensuring clarity of roles, expectations, and performance objectives.
  • Develop, implement, and manage comprehensive hard services maintenance strategies, including:
    • Planned Preventive Maintenance (PPM)
    • Reactive and corrective maintenance
    • Predictive maintenance
    • Capital improvement projects
  • Ensure effective operational implementation of maintenance plans and achievement of contractual SLAs and KPIs .
  • Analyze performance data and implement improvement plans to optimize service delivery, costs, and contract outcomes.
  • Monitor industry trends, evaluate new maintenance technologies, tools, and methodologies, and recommend innovations where applicable.
  • Ensure project budgets are controlled, costs are optimized, and accurate invoicing and collections are achieved within agreed timelines.

3. Business Development & Client Management
  • Establish and maintain strong relationships with clients, suppliers, subcontractors, and stakeholders to ensure high levels of customer satisfaction.
  • Identify, research, and pursue new business opportunities and contract renewals.
  • Support the preparation of high-quality technical and commercial proposals aligned with client requirements to maximize bid success.

4. HSEQ & Compliance
  • Ensure compliance with all Health, Safety, Environmental, and Quality (HSEQ) requirements, minimizing risks and incidents.
  • Ensure all operations comply with UAE laws, regulations, and governing authorities .
  • Ensure service delivery aligns with applicable international quality and FM standards.

Qualifications & Experience
Education:
  • Bachelor’s or Master’s Degree in Facilities Management or Engineering
Experience:
  • Minimum 10 years’ experience in a senior technical services role
  • Minimum 5 years’ experience in a managerial position within Facilities Management
  • Proven experience managing hard FM services (MEP, HVAC, Civil)
Licenses:
  • Valid UAE Driving License (Mandatory)

Skills & Competencies
  • Strong technical background in MEP and Civil systems
  • Planning, organizing, and strategic thinking
  • Project and contract management expertise
  • Financial acumen and budget control
  • Vendor and subcontractor management
  • Team leadership and people management
  • Excellent verbal and written communication skills

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