FOH Manager | Relocate to Lake Charles

Job Overview
We are seeking an experienced and dynamic Front of House Manager to oversee daily operations in a fast-paced restaurant environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food service management, and a passion for delivering exceptional customer experiences. This role involves managing staff, ensuring food safety standards, and maintaining efficient restaurant operations to foster a welcoming and high-quality dining atmosphere.

Duties

• Supervise and coordinate front-of-house staff, including training, scheduling, and performance management
• Oversee food preparation processes to ensure quality and consistency in service
• Manage POS systems such as Aloha POS and Micros POS for order processing and cash handling
• Monitor inventory control to maintain optimal stock levels and minimize waste
• Ensure compliance with food safety standards and sanitation regulations
• Handle customer inquiries, resolve complaints, and ensure overall guest satisfaction
• Assist in shift management, including opening and closing procedures
• Conduct staff interviews, participate in hiring decisions, and support team development through ongoing training & development initiatives
• Oversee restaurant operations during peak hours to ensure smooth workflow
• Collaborate with kitchen management to coordinate food production and service flow
• Maintain a clean, organized, and welcoming environment for guests and staff

Qualifications

• Proven experience in food industry management, including roles such as assistant manager or supervisor in quick service, casual dining, or fine dining settings
• Strong background in food preparation, kitchen management, and food safety standards
• Demonstrated leadership skills with experience in team management, training & development, and supervising staff
• Proficiency with POS systems such as Aloha POS and Micros POS; cash handling experience required
• Excellent customer service skills with the ability to handle guest concerns professionally
• Knowledge of inventory control, budgeting, and food cost management
• Experience with restaurant management software and operational tools
• Ability to work effectively under pressure during busy shifts; shift management experience preferred
• Hospitality or culinary degree is a plus; hospitality management or hotel experience is advantageous
• Strong communication skills with the ability to interview candidates and lead staff meetings

This role offers an opportunity to lead a vibrant team within a reputable establishment dedicated to excellence in food service. We seek motivated individuals who are passionate about hospitality management and committed to creating memorable guest experiences.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person