Job Description:
- Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
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Coordinate the orders in a way that everything goes out to the guests in an efficient and timely matter.
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Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
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Attend all F&B menu item related trainings.
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Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
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Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
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Make sure to work in a safe and sanitary way with the food and beverages.
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Check supplies and put away stock.
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Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
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Take orders and give information to guests if required and clearly communicate this to colleagues.
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Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
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During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
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Assist in clearance of tables during and after service.
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If necessary prepare orders like drinks, snacks and breads.
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Help in other departments if required.
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Attend departmental meetings.
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Responsible for cleaning tasks during and after service.
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Make sure that all the guest areas look immaculate.
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Be friendly, courteous and professional when dealing with guests, staff or other departments.
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Perform other duties as requested by the senior management.
Desired Skill & Expertise:
- Basic knowledge of F&B Department.
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Maintain great customer service to all guests.
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Responsible for running the food and beverages to the guests.
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Good communication with the guests, staff and kitchen.
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Pro-active and energetic with a positive 'can do' attitude.
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Ability to multi-task with prioritization skills.
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Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.