Food and Beverage (F&B) Expert

1. Customer Service & Guest Experience

• Greet and engage guests in a professional and friendly manner.
• Provide detailed recommendations on menu items, beverages, and pairings.
• Handle guest inquiries, special requests, and complaints efficiently.
• Ensure a memorable dining experience that meets brand standards.

2. Food & Beverage Knowledge

• Maintain in-depth knowledge of menu offerings, ingredients, preparation methods, and allergens.
• Recommend wine, cocktails, or beverage pairings when appropriate.
• Stay updated on food trends, seasonal offerings, and promotions.

3. Service & Operations

• Take accurate food and beverage orders and ensure timely delivery.
• Follow proper serving techniques and presentation standards.
• Maintain cleanliness and organization of dining and service areas.
• Assist in inventory control and stock replenishment.

4. Quality & Compliance

• Follow food safety and hygiene regulations (e.g., HACCP standards).
• Ensure compliance with health and safety policies.
• Monitor product quality and report inconsistencies.

5. Team Collaboration

• Work closely with kitchen staff, bartenders, and management.
• Support team members during busy periods.
• Participate in training and development sessions.

Job Type: Full-time