As a Food & Beverage Manager, you are entrusted with the strategic oversight and operational management of both front and back-of-house food and beverage operations. Your role is pivotal in ensuring customer satisfaction and delivering high-quality service, all while surpassing financial objectives. This includes effective management of profit and quality across various food and beverage outlets, encompassing restaurants, catering, and banquet operations. Key responsibilities include:
Key Job Responsibilities:
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Develop and implement strategies to enhance overall guest experience and satisfaction.
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Collaborate with culinary and kitchen team to create innovative and appealing menus.
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Coordinate and execute special events, banquets, and catering functions.
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Oversee inventory management, ensuring proper stock levels and minimizing waste.
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Establish and maintain strong relationships with vendors and suppliers for quality sourcing.
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Conduct regular market analysis to identify trends, competition, and opportunities for improvement.
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Enforce health and safety regulations, including food safety and sanitation standards.
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Implement cost control measures and monitor expenses to optimize departmental profitability.
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Drive continuous improvement initiatives in service standards and operational efficiency.
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Lead and participate in regular colleagues’ meetings to ensure effective communication and team cohesion.
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Foster a positive and inclusive work environment, promoting high morale and engagement.
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Coach, train, and manage the F&B colleagues.
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Maintain high standards of food & beverage quality and guest service.
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Achieve budgeted revenues and expenses while maximizing profitability in the food & beverage department.
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Contribute to the profitability and guest satisfaction perception of other hotel departments.
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Enhance guest satisfaction by improving the product through colleague development, job engineering, and quality image.
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Ensure compliance with business operations and legal regulations.
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Market the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet/exceed sales and financial goals.
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Implement and manage all company programs to ensure compliance with standard operating procedures (SOPs).
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Uphold environmental, health, and safety standards in alignment with organizational policies.
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Adhere to the company’s environmental, health, and safety procedures and policies.