Food & Beverage Supervisor - Lobby Lounge

Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.

• He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc.
• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
• Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
• Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
• Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
• Contributes to the upkeep of the outlet s database of regular guests.
• Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
• Resolves guests complaints directly or consults with immediate Supervisor.
• Does all mise en place work according to a whole day service requirements.
• Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
• Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team.
• Familiar with the outlets menu and promotional activities.
• Familiar with the company s internal policies and safety procedures.
• Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
• To have a complete understanding of and to adhere to Swiss tel Al Murooj, Dubai policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.
• Works in close cooperation with the Kitchen and Stewarding as well as the restaurant cashiers to ensure a smooth running operation.
• He / she conducts / attends regular training sessions with the assigned team in line with the departmental SOP s i.e. guest care, product knowledge, grooming standards, up selling, etc.
• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• Ensures the proper appearance (condition of uniforms) and grooming of assigned staff.
• Handles the welcome of arriving guests and their sitting through the hostess, takes over, if she is not available.
• Maintains a professional / friendly relationship with the outlet patrons to ensure their well-being.
• Makes himself / herself familiar with all menus, promotions and other relevant issues concerning the outlet (product knowledge).
• Contributes to the upkeep of the outlet s database of regular guests.
• Reports cleanliness and maintenance issues to the immediate Supervisor or the departments concerned.
• Resolves guests complaints directly or consults with immediate Supervisor.
• Does all mise en place work according to a whole day service requirements.
• Prepares all store requisitions for signature (operating material, food products and beverages) and ensures the accurate delivery of goods.
• Attends regular departmental meetings and conduct s briefings (on behalf) and contributes to an open communication with in the assigned team.
• Familiar with the outlets menu and promotional activities.
• Familiar with the company s internal policies and safety procedures.
• Carries out other related assignments or tasks entrusted by the Food & Beverage from time to time.
• To have a complete understanding of and to adhere to Swiss tel Al Murooj, Dubai policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.