1. FSMS (ISO 22000 / FSSC) Audit Coordination
- Assist in scheduling, planning, and coordinating upcoming FSMS audits.
- Communicate with clients for audit dates, required documents, auditor queries, and logistics.
- Maintain records of audit reports, NC closures, and follow-up actions.
2. FoSTaC Training Support
- Handle enquiries for FoSTaC training programs.
- Maintain participant registrations and issue certificates (as per FoSTaC guidelines).
- Support trainers and training team with back-office documentation.
3. Client Query Handling
- Respond to client queries related to audits, certification processes, document submissions, and training.
- Redirect technical queries to auditors/technical managers when required.
- Ensure timely and professional communication.
4. Documentation & Data Management
- Maintain audit files, training records, and certification dashboards.
- Assist in preparing audit plans, agreements, and confirmation emails.
- Ensure proper filing as per certification body procedures.
5. Standard Awareness (ISO 17021-1, ISO 22003)
(Training will be provided)
- Learn and understand CB requirements under ISO/IEC 17021-1 and ISO 22003 for food safety schemes.
- Follow CB procedures for impartiality, confidentiality, and record-keeping.
- Support implementation of compliance requirements.
6. Support to Certification Decision Team
- Assist in compiling documents for certification decisions.
- Ensure completeness of audit packages before review.
Required Qualifications
- Degree in Food Technology / Food Science / Microbiology / Biotechnology (mandatory).
- Freshers or final-year students seeking an internship are welcome.
- Basic understanding of food safety, HACCP, GMP/GHP.
- Knowledge of ISO 22000 / FSSC / ISO 17021 / ISO 22003 will be an added advantage (training will be given).
Skills Needed
- Good communication skills (email & phone).
- Strong organizational skills and attention to detail.
- Ability to work in a structured certification environment.
- Basic MS Office knowledge (Excel, Word, Email drafting).
- Ability to handle multiple tasks and client queries.
Key Competencies
- Professionalism & customer service
- Document handling & accuracy
- Willingness to learn certification standards
- Time management
- Team coordination
Job Types: Fresher, Internship
Contract length: 6 months
Pay: Up to ₹7,000.00 per month
Benefits:
- Health insurance
- Provident Fund