Job Description
As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.
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Supervise and coordinate the activities of F&B staff to maintain high service standards
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Greet and seat guests, ensuring a warm and welcoming atmosphere
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Maximize sales opportunities through product knowledge and suggestive selling techniques
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Oversee the accurate and efficient processing of guest orders
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Manage the setup and maintenance of dining areas, including banquet spaces
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Conduct regular team briefings and participate in departmental meetings
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Promote restaurant specialties and ensure adherence to established service standards
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Handle guest feedback and complaints professionally, escalating issues when necessary
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Implement and maintain food safety and hygiene standards
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Coach and train team members to deliver consistent, high-quality service
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Collaborate with kitchen staff to ensure smooth service operations
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Monitor inventory levels and assist in ordering supplies as needed
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Analyze sales data and suggest improvements to increase revenue
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Ensure compliance with all company policies and procedures
Qualifications
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Bachelor's degree in Hospitality Management or related field
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Minimum of 2 years of experience in a similar role within the hospitality industry
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Extensive knowledge of food and beverage products and current industry trends
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Proven track record of providing exceptional customer service
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Strong leadership and team management skills
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Excellent communication and interpersonal abilities