Business strategy
-
Know the customer: Deeply understand customer behaviour, develop new customer insights
-
Own the
business: Co-own the P&L, develop the business model, understand where opportunities are and create a
viable business to service them
-
Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.
-
Know the competition: Understand online and offline players. Ensure Flipkart selection stays well ahead of competition
-
Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required Vendor Management
-
Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the
tactical
-
Own the terms of business with the vendor - products, returns, ordering, etc.
-
Ensure high-share of mind from the vendor. Build deep ties.
-
Make vendors partners in driving disruptive changes for the category Market Understanding
-
Develop a thorough knowledge of the market - short term and long term trends
-
Have an in depth
knowledge of competition and vendor and ability to influence the market
-
Develop and implement industry best practices. Move the industry with you! Selection and Offers
-
Work with teams to get the best possible selection & sellers onboarded.
-
Own cost improvement and overall
portfolio management
-
Manage in store promotions along with brands - make brands partners in customer communication
-
Make Flipkart the “destination of choice” for the customers through the largest and the greatest assortment of products on offer
-
Drive portfolio management for best offers and discounts for the customers Fulfilment and Inventory
-
Key driver of working capital management and inventory - ensure an optimal
-
Develop and manage a
fulfilment strategy with the brands to ensure best selection along with the optimal cost and service.