Food Service Assistant

Essential Duties and Responsibilities

Reads patient tray ticket orders and places items on trays.
Delivers / serves patient trays, snack and supplements Assist patients with opening any items
Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen
Operates dish machine
Performs daily / weekly cleaning tasks
Washes and sanitizes dishes, pots and pans, and kitchen equipment
Maybe required to filter hot oil with mesh strainer and/or change oil in fryers
Serves cafeteria customers
Operates cash register
Portions food items as directed
Replenishes stock with proper rotation
Takes and records food temperatures
Takes and records equipment temperatures
Cleans and sanitizes work area, tables, and cabinets
Collects and places garbage and trash in designated containers
Follows scripting when delivering patient trays
Adheres to department safety and sanitation regulations
Use protective barriers (gloves, apron, and proper hair coverings)
Excellent customer service skills needed when delivering patient trays

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

High school diploma or equivalent preferred.

Certification and Licensure

N/A

Skills and Abilities
Good interpersonal / communications skills.

LANGUAGE SKILLS
Ability to read, write and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-to-one to other employees of the organization
Ability to communicate with others in a positive manner

MATHAMATICAL SKILLS
Ability to add and subtract. Ability to perform these operations using units of American money, weight measurements and volume.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions.
Ability to deal with problems

COMPUTER SKILLS
Basic computer knowledge needed

Special Physical Demands

The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
This is considered heavy work. While performing the duties of this job, the employee is constantly required to stand and walk. The employee is frequently required to use hands to finger, handle, and feel; reach with hands and arms; talk and hear. The employee is occasionally required to sit; climb and balance; stoop, kneel, crouch, and crawl; taste and smell. The employee must exert 25 to 50 pounds frequently and 50 to 100 pounds of force occasionally. Good manual dexterity to operate kitchen equipment. Specific vision abilities required by this job include frequent close vision, distance vision, color vision, peripheral vision. Occasional depth perception and ability to adjust focus.

Level of Supervision

Work is performed according to detailed and specific instructions.

Supervises

N/A

PAY RANGE:

$16.02 - $25.63

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including: