Food Service Host, UPMC Memorial.

Schedule: 4 shifts per week (1 X 8hrs &3 X 4hrs), work every other weekend and holiday.

Shifts: 4pm – 8pm (weekdays), weekends (6am – 2:30pm or 11:30am-8pm) and every other holiday (6am – 2:30pm or 11:30am-8pm)

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old.

Preferences:

• Prior Customer Service experience
• Prior Food Service experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran