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Food Service Manager 3

Role Overview:

Join a team that embraces your love for working with people and mentoring them as they achieve personal and professional goals.

Sodexo's Campus Segment is seeking a Food Service Manager 3 at Bentley University, located in Waltham, MA.

Sodexo at Bentley University is seeking a dynamic and creative Food Manager to join our team and lead residential dining operations for a vibrant and diverse student community. This role blends strong operational leadership with innovation—analyzing dining trends, student feedback, and service patterns to introduce fresh menu ideas and engaging dining experiences. As a member of the residential dining team, the Food Service Manager maintains the look and feel of the dining experience, building meaningful connections with students and staff while ensuring high standards of food quality, hospitality, safety, and operational excellence.

The Food Service Manager 3 provides supervision and oversight for multi-functional food service concepts in the main dining hall at this showcase account. The manager ensures the highest level of customer and client satisfaction and contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.

What You'll Do:

Maintain and develop strong client relationships and drive customer satisfaction.
Establish and uphold a safe, compliant, and efficient work environment.
Lead daily operations by delegating tasks, prioritizing workflow, and monitoring performance standards.
Utilize Sodexo programs and resources to meet operating standards and regulatory requirements, ensuring staff have the proper tools and inventory.
Manage, coach, and mentor employees through constructive feedback to support high engagement and performance.
Drive innovation through analysis of student trends, feedback, and dining patterns.
Ensure strict compliance with safety and sanitation standards.
Maintain the dining hall’s appearance, atmosphere, and hospitality standards to enhance the student experience.

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:

Demonstrated experience in food service operations and staff supervision.
Strong leadership skills with the ability to motivate and develop teams.
Creativity and the ability to enhance student engagement through innovative dining ideas.
Proven track record of maintaining safety and sanitation compliance.
Excellent communication, organizational, and customer-service skills.
Ability to manage multiple priorities in a fast-paced environment.

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

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