Ford Customer Service Division Specialist

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world - together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position...
As a Supply Chain Analyst Role, you will be a part of an exciting and fast paced team planning and procuring service parts for dealers around the globe. We need problem solvers, who can not only pull data, but use their curiosity to identify the gaps, recommend solutions and help execute the proposals.

You'll have...
Minimum

• Bachelor's Degree in Supply Chain, Industrial Engineering, or related field or equivalent experience in related field
• 1+ years of experience in general supply chain knowledge or previous education
• Data mining skills
• Strong analytical background
• Excellent interpersonal (written & verbal) skills required
• Ability to interpret data, evaluate actions and reach logical conclusions
• Ability to think creatively to solve complex problems which may impact the entire FCSD organization
Experience working in a cross-functional environment

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Even better, you may have...
Preferred

• Proficiency with Excel, Access and Alteryx preferred
Knowledge of SAP-SPP application Preferred

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.
  

For more information on salary and benefits, click here:
https://fordcareers.co/GSRSP1

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-TS3

What you'll do...

• Determine inventory policies for 750K+ SKUs across 20 NA facilities and over $1B of inventory to optimize fill rate and inventory spend
• Create demand forecasts for 750K SKUs
• Analyze demand trends and work with the sales community to understand demand patterns and how they impact our part forecasts
• Work with sales and purchasing teams to determine impact and approve exception processes for procurement (Ship mulitple, Minimum Qty, etc)
• Develop and report on KPI's on in and out of network lead times
• Problem solve issues and tickets within our SAP-APO System
• Participate in test creation and execution for cross functional tech projects (Blue Yonder, S/4 Hana, eSPP, etc)
• Become SME for eSPP launch
• Special Projects