Foreclosure Manager

The Foreclosure Manager provides strategic leadership and direction for all foreclosure timeline and contested foreclosure processes and teams, ensuring strict adherence to statutory and regulatory requirements, as well as internal company policies. This role is accountable for managing foreclosure timeline and contested foreclosures with a strong focus on improving timelines, enhancing attorney firm performance, and ensuring alignment with company goals and objectives.

The Foreclosure Manager will foster a culture of collaboration, accountability, operational excellence, and exceptional customer service. This role requires an experienced leader with direct knowledge of Ginnie Mae products, who can lead high-performing teams and drive continuous improvement across all areas of responsibility.

Responsibilities

• Provide direct leadership and direction to the Foreclosure department.
• Oversee the foreclosure process from referral through sale, ensuring compliance with all federal, state, investor, insurer, agency, and company guidelines.
• Lead team members responsible for timely, accurate foreclosure progression while mitigating risk of compensatory fees or curtailments.
• Lead team members responsible for managing contested and high-risk foreclosures, as well as in-person appearances.
• Lead team members responsible for managing title resolution within the foreclosure process.
• Represent the company, as needed, in court proceedings, trials, and depositions, serving as an expert witness.
• Establish and execute strategies to improve process timelines, quality, and performance in alignment with company goals.
• Maintain scalable, efficient, and compliant processes, procedures, and controls.
• Develop and maintain strong working relationships with direct reports, internal stakeholders, vendors, and customers to ensure seamless operational execution.
• Cultivate a culture of accountability, ownership, and continuous development among team members.
• Identify risk, resolve escalations, and implement controls to mitigate future issues.
• Perform additional duties assigned by leadership.

Qualifications

• Required
• 4+ years’ experience in leadership
• 4+ years of direct experience managing GSE Foreclosures
• 4+ years of direct experience managing GNMA Foreclosures
• 4+ years’ experience in MSP/Black Knight products
• Proven record of leadership and sound management skills
• Deep understanding of all GNMA and GSE servicing guides
• Strong problem solving
• Excellent communication skills
• Preferred
• Management experience in multi-site/offshore teams preferred

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.

• Ability to communicate effectively through speech and hearing, both in-person and over the phone.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
• present.

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC
• Coppell, TX

Employee Status

• Exempt

Travel

• Some