Key Responsibilities:
- Manage assigned client files from initiation to completion, including new incorporations, amendments, and renewals
- Communicate client requirements and documentation needs clearly to the Legal Department through the Team Lead
- Escalate complex, high-risk, or blocked cases to the Team Lead and maintain accurate communication logs
- Prepare, format, and compile complete application packs and compliance documentation in line with checklists and SOPs
- Submit applications via online portals and physically (if needed) in coordination with the PRO team
- Follow up on pending cases with authorities and escalate delays as appropriate
- Accurately update CRM, client folders, and internal trackers with all case-related data
- Flag missing information or inconsistencies to keep records current
- Ensure correct archiving of signed documents, licenses, approvals, and receipts
- Liaise with the Legal Department to provide complete and accurate requirements for legal documents
- Coordinate with cross-functional teams (PRO, Sales, Legal) as guided through the Team Lead
- Document procedural updates, authority rules, or unusual scenarios for team knowledge sharing
- Apply company SOPs and ensure all client work is compliant with relevant free zone or government regulations
- Raise operational, legal, or compliance concerns to the Team Lead for escalation as needed
- Submit monthly activity reports covering completed tasks, pending cases, errors, and process improvement suggestions
Pay: E£25,000.00 - E£35,000.00 per month
Work Location: In person