Forward Deployed Engineer

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Forward Deployed Engineer at RXO you will partner directly with one of our largest automotive customers. In this role, you’ll be embed within customer operations to identify inefficiencies and design AI-driven solutions that improve performance, visibility, and decision-making in real time.

This is a highly visible, customer-facing role that blends engineering, operations, and strategy — ideal for someone who enjoys solving real-world problems and seeing their work deployed in live environments.

What your day-to-day will look like:

• Partner with customer stakeholders on-site to understand operational challenges and identify opportunities for AI-driven solutions

• Design, build, and deploy machine learning models to improve forecasting, routing, and supply chain performance

• Develop automation tools to reduce manual workflows and increase operational efficiency

• Translate complex data into clear, actionable insights for both technical and non-technical audiences

• Integrate AI solutions into existing systems such as TMS, WMS, and ERP platforms using APIs and modern cloud tools

• Monitor performance of deployed solutions and continuously iterate to drive measurable improvements

• Act as a bridge between RXO’s technology, product, and operations teams to deliver scalable solutions

• Proactively identify inefficiencies and independently prototype solutions to solve them
  

At a minimum, you’ll need:

• Bachelor’s degree in Computer Science, Data Science, Engineering, Operations Research, or a related quantitative field

• 3+ years of experience in data science, AI/ML, or advanced analytics

• Strong proficiency in Python and SQL

• Hands-on experience building and deploying machine learning models

• Experience with automation tools, GenAI, or AI agent frameworks

• Familiarity with APIs and integrating solutions into existing systems

• Strong problem-solving skills with the ability to work independently in a fast-paced environment

• Ability to communicate complex technical concepts to non-technical stakeholders
  

It’d be great if you also have:

• 5+ years of relevant experience

• Experience in supply chain, logistics, or transportation operations

• Familiarity with TMS, WMS, or ERP systems (Oracle OTM preferred)

• Experience with cloud platforms (Google Cloud preferred)

• Experience with data visualization tools such as Power BI or Tableau

• Background in a customer-facing or consulting role

• Advanced degree (MS or PhD) in a related field

• Proven track record of delivering AI-driven solutions that drive measurable business impact

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.