Foundation Operations Manager

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YSS is hiring a hands-on Foundation Operations Manager to own all things related to our Raiser’s Edge NXT (RE NXT) CRM and the end-to-end gift processing workflow.

At YSS, we’re building something new. This is a unique opportunity to step into a role that hasn’t existed before — and to shape it from the ground up. You’ll have the chance to design smarter systems, streamline processes, and guide the team toward more efficient, data-driven ways of working.

If you’re innovative, detail-oriented, and not afraid to recommend and implement change, this is your chance to leave a lasting mark on the YSS Foundation and help us take our fundraising operations to the next level.

Key Responsibilities:

Serve as the RE NXT administrator — maintaining clean, accurate, and insightful donor data.
Manage the entire gift processing cycle, from data entry and donor acknowledgements to reconciliations and reporting.
Act as the bridge between the YSS Foundation and Finance teams, ensuring donor intent is honored, records are accurate, and tax receipts are issued promptly.
Develop and document efficient workflows for data entry, reporting, and donor stewardship.
Partner with Development and Program staff to provide meaningful donor insights that drive engagement and fundraising success.
Lead ongoing data hygiene, segmentation, and reporting efforts to strengthen decision-making.
Support annual audits and financial reporting by providing accurate, timely records.

This description is not a complete list of the responsibilities of this position. Duties may change at any time.

We believe in your potential, we meet you where you are, and we invest in your future. Beyond meaningful, mission-driven work, YSS provides the following benefits:

Supportive leadership team and mission-driven culture.
Flexibility and autonomy in a collaborative environment.
Competitive salary
Comprehensive benefits.
- Health insurance
- Voluntary dental insurance
- Voluntary vision insurance
- Life insurance and long-term disability coverage
- Supplemental accident, critical illness, and hospital indemnity insurance
- Professional liability insurance coverage
- Flexible spending account/health savings account
- Supplemental compensation award
Generous Paid Time off and Leave
- Four weeks of paid time off (PTO)
- Volunteer time off
- Paid holiday leave
- Birthday holiday
Wellness Program Opportunities
- Paid membership to the Athletic Club of Ames
- Employee Assistance Program for all employees
- Flu shots
- Mental health support
YSS is a Public Service Loan Forgiveness qualified employer.
403(b) retirement offerings

This isn’t just a job - it’s a chance to be the spark in someone’s story. If you’re ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS.

To create a world where youth are valued and empowered, we ask staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a ”Can Do” Spirit. We also ask for the following:

MUST HAVES - Required Qualifications

Bachelor’s degree in nonprofit management, business, accounting, information systems, or related field.
3+ years administering Raiser’s Edge NXT (or similar CRM) with direct gift entry/processing responsibility.
Blackbaud / RE NXT certification or completion of Blackbaud University training within six months of hire.
Knowledge of gift processing standards, IRS acknowledgement requirements, and donor stewardship best practices.
Proficiency in database management, queries, reporting, imports/exports, and data hygiene; advanced Excel skills; experience with integrations or APIs a plus.
Strong attention to detail, communication, and collaboration with finance teams.
Comfortable prioritizing multiple deadlines in a fast-paced environment.
Familiarity with fund accounting principles and nonprofit financial reporting.

SHOULD HAVES - Preferred Qualifications

Experience with workflow automation or integrations (online giving, event management, email marketing).
Experience training/supporting staff on database use and reporting.
Knowledge of financial reconciliation, audits, and compliance.
Skills in donor analytics, dashboards, and reporting to support fundraising strategy.
Demonstrated success in process improvement and change management.
Strong problem-solving skills and a collaborative, solutions-focused mindset.

The IDEAL Candidate Will:

Be mission-driven, with a commitment to equity, inclusion, and positive social impact.
Approach their work with humility, respect, and sensitivity to diverse identities and lived experiences.
Speak a second language (especially one spoken in our communities).

We celebrate the strength in your story.

Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families.

Your journey matters. If you’re ready to use it to uplift and empower others, we warmly encourage you to apply.

For those in recovery, we typically ask for two years of sobriety to ensure stability and readiness for leadership, though candidates with one year may be considered case by case.

Who we are (and why you’ll love us)...

We’re YSS – one of Iowa’s oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, a passionate leadership team, and our brand-new 50-acre recovery campus, we’re growing fast and thinking big. Check us out at yss.org!

At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we are dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we’re always working to do better, together.

YSS is a nicotine-free workplace.

Heads Up! Don’t Miss Our Messages! - We communicate with applicants via email – straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions? Email yss@yss.org - we’re happy to help!

The YSS Hiring Process

Apply – Fill out the online app at yss.org/ysscareers.
Assessment – We’ll check out your skills and experience.
Interview – Phone, video, or in-person – we’ll chat and get to know you.
References – Send us three+ people who can sing your praises.
Screening – Background and driving checks (plus license verification if needed).
Offer – If it’s a match, you’ll get a formal offer through Paycom.

Applicable Degrees: Addiction Counseling, Addiction Studies, Adolescent Psychology, Behavioral Health, Child and Adolescent Mental Health, Child Psychology, Clinical Mental Health, Corrections, Counseling, Criminal Justice, Education, Family Science, Family Studies, Family Therapy, Human Services, Juvenile Justice, Juvenile Rehabilitation, Mental Health, Nursing, Psychology, Public Administration, Public Health, Rehabilitation Services, Social Work, Therapeutic Recreation, Youth Development, Youth Services

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