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Fountain Worker- Celebrity Food Hall- Steady Extra (Caesars Palace LV)
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
HOW YOU WILL CREATE THE EXTRAORDINARY
- Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff.
- Engages in friendly conversations with guests whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guests.
- Accurately inputs all orders into the POS terminal.
- Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
- Make drinks to order in accordance with established recipes and time guidelines.
- Delivering products to customers in a timely manner.
- Maintain high levels of customer service at all times.
- Thanks, guests, for their patronage.
- Maintain appropriate level of stock items in area.
- Assist in maintaining display cases and pastry par levels.
- Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
- Assist all co-workers as needed. Assist Management in getting food products to customers.
- Assist in training new Fountain Counter Person and new Management staff during their training period.
- Responsible for periodic cleaning tasks assigned by Management.
- Attend mandatory meetings and training classes as assigned.
- Resolve guest complaints expeditiously and inform Management of the complaints.
- Prepare or serve menu items, such as sandwiches or salads.
- Basic food preparation and service.
WHAT YOU WILL NEED
- Must have 6 months’ previous cash-handling experience.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers, the public, and co-workers.
- Work requires use of a computer and/or cash register.
- Must be able to stand for extended periods of time.
- Must be able to lift, pull, or push 25 lbs.
- Must be able to twist, bend, or reach with no significant boundaries.
- This position may be exposed to a smoke-filled environment.
- Nevada Health Card.
- Must be 21 years of age.
ADDITIONAL REQUIREMENTS
- Fast paced environment, multiple tasks to be handled under time constraint.
- Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
ABOUT US
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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