Franchise Business Consultant - NE Region

Franchise Business Consultant for NE US Region

About PopUp Bagels

PopUp Bagels is not just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree.

The Role

The Franchise Business Consultant (FBC) serves as the primary liaison between the franchisor and franchisees, providing hands-on support to ensure operational excellence, brand consistency, and successful store performance. This role is both strategic and tactical—supporting franchise openings, conducting franchisee training, assisting with daily operations questions, managing supply chain inquiries, and helping resolve escalated customer service issues. The ideal candidate combines strong business acumen with a roll-up-your-sleeves mindset to drive franchise success and uphold brand standards.

Essential Responsibilities

Franchise Launch Support

Franchisee Training and Development

Operational Excellence

Supply Chain and Vendor Coordination

Customer Service and Issue Resolution

Cross-Functional Collaboration

Education and Experience Requirements

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to stand for extended periods during store visits and training sessions.
• Ability to lift up to 25 pounds occasionally (e.g., during opening support activities).
• Ongoing travel by car and air as needed for franchise visits and openings.

Why Join PopUp Bagels?

• Be part of one of the fastest-growing, most buzzworthy food brands in the country.
• Shape a brand that’s more fashion and lifestyle than QSR.
• Collaborate with a visionary founder, a passionate leadership team, and culture-defining partners.
• Build a role and a team from the ground up as the company scales nationally.

Additional Role Note:

The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive.

PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law.

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