Franchise Hotel - Hairdresser

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels.

The Hairdresser is responsible for providing professional hair care and styling services to guests in accordance with hotel standards. The role focuses on delivering exceptional guest experiences through personalized consultations, expert hair treatments, and ensuring the highest level of hygiene and professionalism. The Hairdresser also contributes to promoting salon services and maintaining a welcoming, luxury environment for guests.

Your day to day

1. Guest Services

• Greet and consult guests to understand their hair care needs and preferences.

• Provide a full range of hair services including cutting, styling, coloring, blow-drying, straightening, perming, and treatments.

• Recommend suitable hairstyles, treatments, and home care products based on guests' hair condition and desired look.

• Ensure guests feel comfortable, relaxed, and satisfied with services.

2. Professional Standards

• Maintain up-to-date knowledge of the latest hair trends, techniques, and products.

• Deliver services in line with spa/salon standards, ensuring consistency and high-quality results.

• Follow proper procedures for chemical treatments (color, highlights, perm, etc.) while ensuring guest safety.

• Uphold the highest standards of personal grooming and presentation at all times.

3. Hygiene & Safety

• Ensure all tools and equipment are properly sanitized and sterilized after each use.

• Maintain cleanliness of the salon area, including workstations, chairs, and washing basins.

• Comply with health, safety, and hygiene regulations, including proper use of chemicals and products.

4. Sales & Promotion

• Promote salon services, spa packages, and retail products to maximize revenue.

• Provide professional product knowledge and recommendations to guests for aftercare.

• Support marketing and promotional activities for salon and spa services.

5. Teamwork & Coordination

• Work closely with colleagues in the spa and recreation department to ensure smooth guest service.

• Assist in scheduling appointments and managing guest bookings when required.

• Participate in regular training sessions to enhance technical skills and customer service.

What we need from you

• Certified Hairdresser / Diploma in Hairdressing from a recognized institution.

• Minimum 2-3 years of professional hairdressing experience, preferably in a luxury hotel, resort, or salon.

• Strong technical skills in cutting, coloring, styling, and treatments.

• Knowledge of international hair trends and techniques.

• Excellent communication and interpersonal skills.

• Ability to work with diverse guest profiles and hair types.

• Good sales and upselling skills.

• Creativity and attention to detail.

• Customer service orientation.

• Professional grooming and personal presentation.

• Adaptability and flexibility.

• Team collaboration.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.