Franchise Hotel - Information Technology Coordinator

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Your day to day

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep things running smoothly, we're searching for a proactive and passionate IT Coordinator to make sure our computers are installed properly, working efficiently and safe from any cyberthreats. Sound familiar?

Every day is different, but you'll mostly be:

• Being a trusted contact for servicing our computer hardware and making sure systems are installed properly and working efficiently
• Keeping up to date with all our approved systems and technology - from LAN to POS
• Logging hardware and software performance, maintaining technical documentation and compiling system reports
• Administering user IDs and passwords
• Safeguarding our IT infrastructure against cyberthreats

What we need from you

• Diploma or Vocational Certificate in Computer Science, IT or related field
• 1 years' related experience with computer set-up and troubleshooting
• Working knowledge of networks and operating systems and databases
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• Great communication skills
• You'll be a team player, proactive, responsible, hardworking and able to work under pressure

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.