Fraud Analyst

Founded in 2013, Instantpay is a trailblazer in the digital financial domain, dedicated to equipping businesses of all scales with advanced banking and financial solutions. This dynamic platform integrates banking, payments, collections, expenses, and developer APIs, offering a one-stop solution for modern financial needs.

At its core, Instantpay features a current account, ensuring effortless fund management for businesses. The platform excels in efficient payout and collection systems, simplifying monetary transactions. Its expense management tool aids businesses in monitoring and managing expenditures effectively. Understanding the significance of rewards, Instantpay presents customizable gift cards for both corporate and personal purposes. Addressing the financial hurdles businesses encounter, we offer working capital loans to ensure uninterrupted operations.

For those aiming to incorporate Instantpay's prowess into their infrastructure, robust APIs facilitate seamless integration, amplifying functionalities. In summary, Instantpay isn't merely a financial platform but an all-encompassing ecosystem addressing diverse financial requirements, catering to both individuals and businesses.

We are seeking a smart, presentable individual with excellent communication skills to join our operations team. The ideal candidate will be responsible for managing lien accounts, liaising with law enforcement agencies, coordinating data collection, and making key operational decisions. This role requires a proactive approach, strong interpersonal skills, and the ability to work efficiently and decisively with internal and external teams.

Key Responsibilities

• Manage and monitor lien accounts to ensure compliance with banking regulations.
• Handle fraud-related complaints from law enforcement agencies
• Receive, review, and assess incoming police complaints from various sources, including law enforcement agencies
• Conduct thorough investigations to gather evidence, analyze facts, and assess the viability of complaints
• Collaborate with legal and internal teams to build strong cases
• Maintain up-to-date records of all complaints, case progress, and relevant documentation
• Serve as a primary point of contact for government agencies, including law enforcement, regulatory bodies, and other relevant departments
• Make informed decisions regarding banking operations in accordance with company policies and legal frameworks
• Travel throughout India as required

Key Requirements

• Strong communication skills with a persuasive approach
• Presentable and confident when interacting with officials and clients
• Strong analytical and decision-making skills
• Ability to work independently and collaboratively
• Willingness to travel across India

Desired Candidate Profile

• At least 2 years experience in Fraud Prevention or Operations
• Candidates with minimum 2 years of experience in Real Estate, Retail Sales or Legal / Liaison roles, who are looking to transition into this field, are encouraged to apply

Job Types: Full-time, Permanent

Pay: ₹274,000.00 - ₹550,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Badarpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Fraud prevention and detection: 2 years (Preferred)
• liaising with law enforcement agencies: 2 years (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: In person