Senior Manager Fraud Prevention & Intelligence(Mashreq Digital Bank Pakistan)

Job Purpose

• Planning and managing both internal & external fraud investigations dealing with identification of monies and assets fraudulently obtained and works closely with Bank and Law enforcement personnel and prosecutors.
• Prepare investigation reports clearly documenting the facts, findings, risk impact of the fraud and identify/recommend process improvements identified in an Investigation.
• Conduct Fraud Risk Assessments & provide expert advice on new products/initiatives, prior to the launch, to safeguard from fraud risk.
• Maintain close working relationship with law enforcement authorities and public prosecutor’s office.
• Recommend measures to reduce the risk associated with doing business, thus preventing fraud losses, which subsequently impact the overall performance of the business.
• Implement ‘RBA transaction monitoring system’ for Mashreq Bank-Pakistan (MBPK), by formulating relevant scenarios/rules to be executed through the system and minimize/mitigate fraud risk through effective utilization of fraud detection tools.

Key Result Areas

• Implement ‘RBA transaction monitoring system’ for MBPK by reviewing the approach provided by Technology team and solution vendor, for implementation of the system. Provide subject matter recommendations on project implementation approach.
• Create and implement fraud scenarios/rules to be executed through ‘RBA transaction monitoring system’.
• Review gaps during the preparation, execution, UAT and provide solutions to overcome the gaps.
• Manage the stakeholders as well as working & steering committee expectations and highlight key dependencies/risks that may impact the timelines and recommend workarounds.
• Implements fraud prevention/detection strategies with the help of Fraud Risk Assessment, automated tools and fraud risk reviews.
• Continuous monitoring of system, review of output generated by system and suggest necessary enhancement to the scenarios/rules to increase the efficiency of the system.
• Provide expert advise in a consultative role in areas of the fraud prevention relating to Bank wide initiatives.
• Plan investigations to obtain information and documents; manage and ensure effective and timely execution of financial fraud cases & other significant Investigations.
• Apply Forensic skills in conduct of investigations and gathering of evidence.
• Interviews third parties with officers to obtain documents and statements to use as evidence in criminal financial fraud cases, using interviewing and interrogation techniques.
• Create written documents (e.g. Investigation reports / monthly reports / MIS, legal correspondence, etc.).
• Work closely with both legal and law enforcement authorities and thereby build confidence among the law enforcement authorities about the Division’s commitment to fight against fraud risk.
• Remain current on job-specific procedures, laws, rules and regulations through professional development courses, meetings, research and job-related publications.
• Assist in fraud prevention & detection measures and implement strategies with the help of fraud risk assessments, automated tools and through fraud risk reviews.
• Establish/lead local fraud forums and form excellent relationships with counterparts in the Industry.
• Assist in the development of new training courses, updating and revising existing fraud investigative instructional materials and techniques to suit local country requirements.
• Raise awareness of fraud risk, anti-fraud awareness & education efforts through training, periodical information nuggets and sharing of fraud news/alerts.

Knowledge, Skills & Experience

• Bachelor/Masters’ degree in Accounting & Auditing, Criminal Justice, or related field i.e. CA/CPA or MBA.
• Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners is preferable or should be acquired within 1 year of date of hire.
• At least 10 years’ experience of which at least 8 years in criminal/ fraud investigations.
• Self-motivated, takes initiative and having good interpersonal skills. Must be a strong team player, and also highly motivated and able to work independently on back of strong grasp of both strategic and tactical tasks and decisions.
• Excellent communication skills for both administrative and technical purposes. Oral communications in both one-on-one and group situations.
• Sound knowledge of Microsoft Suite (Excel, Word etc.) and automated fraud detection/data analytical/presentation tools such as Power BI & other forensic software.
• Strategic management skills and visionary qualities.
• Analytical skills to review evidence and collate information/ data with respect to complex investigations.
• Multi-disciplinary capabilities-analytical, qualitative, and quantitative.
• Principles, theories, and practices of law enforcement court/ hearing, rules, records, procedures and protocol