Fraud Ops Analyst

Ready to get shit done?

You’ll handle everything related to fraud cases, take charge of tricky situations, and come up with smart ideas to make our processes even better for a safer and smoother banking experience.

Take Ownership

• Become a detective in fraud prevention, using your in-depth investigation and problem-solving skills to protect our users from suspicious activity ️‍ ️
• Keep an eye out for potential risks, using your knowledge of fraud monitoring and prevention to stay one step ahead
• Bring empathy and effective communication into every interaction to provide the best support possible

This challenge is perfect for you if

• You have knowledge of fraud monitoring and prevention
• You speak English fluently and have strong communication skills, while showing empathy
• You're a problem solving enthusiast, and can prioritize your work when needed
• You thrill at leading thorough investigations, using your attention to detail for efficient resolution
• You already have a advantage if you're familiar with the financial/banking sector, and if terms like KYC, KYB, payment and compliance operations ring a bell
• Your expertise in KYC and PayOps, as these will be strong advantages when tackling fraud cases and improving our processes will be a plus.

Your space to perform

We give you the space and the tools you need to succeed

Great, international colleagues who share your mindset

‍ Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office

 We support growth with bunq Academy and €1500 annual learning budget

• ️ A Multisport gym card for your health and wellbeing

 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices )

 A MacBook so you can Get Shit Done with us

Friday drinks and other celebrations - bunq style

All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.