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Free Market Assistant -Norfolk

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Posting Summary

Working Title
Free Market Assistant -Norfolk

Role Title
Education Support Specialist I

Role Code
29142-SW

FLSA
Nonexempt

Pay Band
02

Position Number
295W0935

Agency
Tidewater Community College

Division
Tidewater Community College (Div)

Work Location
Norfolk - 710

Hiring Range
$15.75 per hour, part time

Emergency/Essential Personnel
No

EEO Category
F-Admin Supp

Full Time or Part Time
Part Time

Does this position have telework options? -Telework options are subject to change based on business needs-
No

Does this position have a bilingual or multilingual skill requirement or preference?
No

Work Schedule
Up to 29 hours per week to be scheduled
Monday through Friday between the hours of 8:30a.m. and 6:30 p.m.
Occasional evenings and weekends may also be required.

Sensitive Position
No

Job Description



Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

Position Summary:
The Free Market Assistant supports the daily operations of the Free Market at Tidewater Community College, providing direct service to students, faculty, and staff accessing food resources. This role ensures a respectful and welcoming environment, facilitates intake and inventory processes, promotes awareness of support services, and collaborates with volunteers and staff to meet the holistic needs of students.

Functional Responsibilities:
  • Welcome and assist individuals accessing the Free Market, facilitating the intake and check-in process with professionalism and empathy.
  • Record services provided accurately and maintain confidentiality.
  • Assist in developing and placing weekly food orders based on inventory and demand.
  • Support inventory and space management by receiving and restocking food deliveries, organizing shelf-stable and perishable items, and maintaining a clean, orderly, and welcoming Free Market environment.
  • Maintain up-to-date resource information and actively promote student awareness of campus and community support services.
  • Work collaboratively with SREC case managers to ensure students accessing the Free Markets are holistically supported.
  • Engage and coordinate with volunteers to support daily operations and enhance service delivery.
  • Communicate relevant updates and concerns to the supervisor that may impact Free Market operations, inventory, or student access to services.
  • Communicate with the food bank or other external partners as directed by the supervisor.
  • Perform other duties as assigned by the supervisor or designee.


Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.



KSA's/Required Qualifications
  • Knowledge of effective customer service techniques and the ability to support individuals experiencing personal or academic challenges.
  • Strong oral and written communication skills for interacting with volunteers, faculty, staff, and students.
  • Physical ability to lift and carry up to 50 lbs. frequently, with prolonged walking, standing, and regular bending, stooping, kneeling, and reaching.

Additional Considerations
  • Knowledge of safety practices and protocols
  • Ability to work independently and organize workload


Operation of a State Vehicle
No

Supervises Employees
No

Required Travel
N/A

Posting Detail Information

Posting Number
WGE_2904P

Recruitment Type
General Public - G

Number of Vacancies
1

Position End Date (if temporary)

Job Open Date
12/03/2025

Job Close Date
12/17/2025

Open Until Filled
No

Agency Website

Contact Name
Lizette White


Phone Number
7578221122

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/



EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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