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Freezone Manager

Job Description:

  • Customs Operations:
  • Oversee and manage all import and export customs clearance processes
  • Ensure full compliance with customs laws, regulations, and company policies
  • Verify and approve all customs documentation, permits, declarations, and shipping records
  • Coordinate with customs brokers, freight forwarders, and logistics partners
  • Resolve customs-related issues, delays, or disputes with authorities
  • Freezone Management:
  • Manage daily operations within the freezone, ensuring adherence to freezone rules and regulations
  • Supervise the movement of goods in and out of the freezone (inbound, outbound, transshipment)
  • Maintain accurate records of inventory, bonded materials, and restricted items
  • Handle all freezone approvals, renewals, and compliance audits
  • Government Relations:
  • Act as the main point of contact with customs officials, freezone authorities, and other governmental entities
  • Stay updated on all regulatory changes and ensure timely implementation
  • Represent the company in inspections, audits, and official meetings
  • Documentation & Compliance:
  • Ensure accuracy of all customs and freezone documentation
  • Develop and maintain internal compliance procedures and SOPs
  • Conduct regular audits to ensure adherence to regulations and minimize risk
  • Prepare periodic reports on customs duty, exemptions, violations, and operational performance
  • Leadership & Coordination:
  • Lead and supervise the customs and freezone team
  • Provide training on customs regulations and compliance processes
  • Collaborate with Supply Chain, Logistics, Finance, and Operations teams to optimize workflows

Requirements

Job Requirements:

  • Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field
  • Minimum 5-8 years of experience in customs and freezone operations
  • Strong knowledge of customs codes, HS classification, and local/international trade regulations
  • Experience dealing with customs authorities and freezone entities
  • Excellent communication, negotiation, and problem-solving skills
  • Strong leadership and ability to manage multiple stakeholders
  • Proficiency in ERP systems and documentation platforms

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