
Job Description:
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Customs Operations:
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Oversee and manage all import and export customs clearance processes
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Ensure full compliance with customs laws, regulations, and company policies
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Verify and approve all customs documentation, permits, declarations, and shipping records
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Coordinate with customs brokers, freight forwarders, and logistics partners
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Resolve customs-related issues, delays, or disputes with authorities
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Freezone Management:
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Manage daily operations within the freezone, ensuring adherence to freezone rules and regulations
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Supervise the movement of goods in and out of the freezone (inbound, outbound, transshipment)
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Maintain accurate records of inventory, bonded materials, and restricted items
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Handle all freezone approvals, renewals, and compliance audits
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Government Relations:
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Act as the main point of contact with customs officials, freezone authorities, and other governmental entities
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Stay updated on all regulatory changes and ensure timely implementation
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Represent the company in inspections, audits, and official meetings
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Documentation & Compliance:
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Ensure accuracy of all customs and freezone documentation
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Develop and maintain internal compliance procedures and SOPs
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Conduct regular audits to ensure adherence to regulations and minimize risk
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Prepare periodic reports on customs duty, exemptions, violations, and operational performance
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Leadership & Coordination:
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Lead and supervise the customs and freezone team
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Provide training on customs regulations and compliance processes
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Collaborate with Supply Chain, Logistics, Finance, and Operations teams to optimize workflows
Requirements
Job Requirements:
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Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field
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Minimum 5-8 years of experience in customs and freezone operations
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Strong knowledge of customs codes, HS classification, and local/international trade regulations
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Experience dealing with customs authorities and freezone entities
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Excellent communication, negotiation, and problem-solving skills
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Strong leadership and ability to manage multiple stakeholders
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Proficiency in ERP systems and documentation platforms
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