Freight Forwarding Agent

Overview:

We are seeking any individual with positive attitude, willing to learn and want to make a career out of international logistics to join our team. The ideal candidate will oversee and manage the import process, ensuring the timely and cost-effective delivery of goods and maximize our customer service experience.

Responsibilities:
- Coordinate and manage the end-to-end ocean import process, including booking, tracking, and documentation.
- Communicate with overseas agents, shipping lines, and customers to ensure timely delivery of goods.
- Monitor shipment statuses, resolve any issues or delays, and provide updates to stakeholders.
- Ensure compliance with customs regulations and company policies.
- Negotiate rates with carriers to optimize costs while maintaining service levels.
- Supervise a team of import specialists to ensure smooth operations.

Experience:
- Entry level experience in international transportations or related role
- Entry level knowledge of import regulations and customs procedures
- Excellent communication on e-mail and over the phone.
- Proficient in using Microsoft suite and excel.
- Ability to multitask and work under pressure.
- Great sense of responsibility and willingness to learn. As well as great customer service capability.

Join us in a dynamic environment where your expertise in import management will play a crucial role in our operations. Apply now to be part of our team!

Job Types: Full-time, Part-time

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person