Freight Sales Coordinator

Key Responsibilities1. Business Development & Sales

• Identify and develop new customers for import & export freight services
• Generate leads through calls, emails, meetings, references, and networking
• Convert enquiries into confirmed business
• Achieve monthly and quarterly sales targets

2. Client Relationship Management

• Maintain strong relationships with existing customers
• Understand client logistics requirements and provide suitable solutions
• Act as the main point of contact for commercial discussions
• Ensure customer satisfaction and repeat business

3. Pricing & Quotations

• Prepare and share freight quotations for Air / Sea / Customs / Transportation
• Coordinate with operations, pricing, and vendors for competitive rates
• Follow up on quotations and negotiate commercial terms

4. Coordination with Internal Teams

• Coordinate with Operations, Documentation, and Accounts teams
• Ensure smooth handover of confirmed shipments to operations
• Support resolution of billing or service-related issues

5. Market & Competitor Analysis

• Track market trends, freight rates, and competitor activities
• Provide feedback to management on pricing and service improvements

6. Reporting & MIS

• Maintain sales MIS, pipeline reports, and customer data
• Update CRM / Keka / internal systems regularly
• Share weekly and monthly sales performance reports

Dealing with shipping lines | export and import customer service in freight department

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person