French Speaking Customer Service Representative

About the Role:
We are looking for a professional and enthusiastic French-speaking Customer Service Representative to join our inbound customer support team for a premium chauffeur service in the UK. You will be the first point of contact for clients, ensuring their travel experience is seamless, professional, and memorable.

Key Responsibilities:

• Handle inbound calls and messages from French-speaking clients with professionalism and courtesy.
• Assist clients with bookings, enquiries, changes, and special requests.
• Provide accurate information about chauffeur services, pricing, and schedules.
• Coordinate with the dispatch and operations team to ensure smooth service delivery.
• Maintain a high standard of customer satisfaction through effective communication and problem-solving.

Requirements:

• Fluency in French (spoken & written) and strong English communication skills.
• Previous customer service or call centre experience (preferably in travel, hospitality, or transport).
• Professional phone manner and strong problem-solving skills.
• Ability to multitask and remain calm under pressure.
• Flexible to work shifts, including evenings and weekends.

What We Offer:

• Competitive salary and performance incentives.
• Opportunity to work with a premium UK chauffeur brand.
• Training and career development support.

If you are passionate about customer service, fluent in French, and eager to work with a luxury chauffeur service, we’d love to hear from you.

Job Types: Full-time, Fresher

Pay: From Rs70,000.00 per month

Work Location: In person