We are seeking enthusiastic and motivated fresh graduates to join our team as Customer Support Associates for the night shift. This role is ideal for individuals looking to kickstart their careers in a dynamic, fast-paced environment while developing strong communication and problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Resolve customer issues and provide accurate information about products/services
- Maintain detailed records of customer interactions
- Escalate complex issues to the appropriate departments when necessary
- Ensure customer satisfaction through excellent service
- Follow company guidelines, procedures, and quality standards
Requirements:
- Bachelor’s degree in any field (fresh graduates are encouraged to apply)
- Strong verbal and written communication skills
- Basic computer knowledge and familiarity with MS Office
- Willingness to work night shifts and flexible schedules
- Good problem-solving and interpersonal skills
- Ability to work independently and as part of a team
Benefits:
- Competitive salary
- Training and career development opportunities
- Health and wellness benefits
- Friendly and inclusive work environment
- Performance-based incentives
Job Type: Full-time
Pay: Rs30,000.00 - Rs50,000.00 per month
Application Question(s):
- Will you be able to work in night shift(6pm to 3am)?
- Will you be able to commute to Bahria Town Phase 7 Rawalpindi?
Work Location: In person