Qureos Mentor

Speak Viral

We are seeking a results-driven Medical Billing Sales Agent to promote and sell our medical billing services to healthcare providers, clinics, and medical practices. The ideal candidate will have strong knowledge of healthcare revenue cycle management, excellent communication skills, and a proven track record in B2B sales.Key Responsibilities<ul><li>Identify and prospect new healthcare clients (physicians, specialty clinics, group practices, hospitals).</li><li>Present and explain medical billing services, including claims submission, denial management, AR follow-up, credentialing, and revenue cycle optimization.</li><li>Conduct sales calls, virtual meetings, and in-person presentations.</li><li>Develop customized proposals based on client needs and practice size.</li><li>Negotiate contracts and close sales to meet or exceed monthly/quarterly targets.</li><li>Maintain relationships with existing clients and identify upsell opportunities.</li><li>Track leads, follow-ups, and pipeline activity in CRM systems.</li><li>Stay updated on healthcare regulations, insurance guidelines, and billing compliance standards (HIPAA, CMS policies).</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Healthcare Administration, Marketing, or related field (preferred).</li><li>2+ years of experience in medical billing, healthcare sales, or revenue cycle management sales.</li><li>Strong understanding of medical coding (CPT, ICD-10, HCPCS) and insurance processes.</li><li>Proven ability to meet and exceed sales targets.</li><li>Excellent negotiation and presentation skills.</li><li>Proficiency in CRM software and Microsoft Office.</li></ul>Preferred Skills<ul><li>Experience selling to small and mid-sized medical practices.</li><li>Knowledge of electronic health record (EHR) systems.</li><li>Strong networking and relationship-building skills.</li><li>Self-motivated with the ability to work independently and remotely.</li></ul>Key Competencies<ul><li>Sales-driven mindset</li><li>Customer-focused approach</li><li>Strong analytical and problem-solving skills</li><li>High level of professionalism and integrity</li><li>Time management and organizational skills</li></ul>Compensation &amp; Benefits<ul><li>Competitive base salary + commission structure</li><li>Performance bonuses</li><li>Health insurance and retirement benefits</li><li>Paid time off and holidays</li><li>Ongoing sales and product training</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3:30am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Medical Billing Sales Agent

We are seeking an experienced and motivated Call Centre Team Lead to oversee daily operations, support customer service representatives, and drive performance excellence. The ideal candidate will provide leadership, coaching, and operational oversight to ensure high levels of customer satisfaction, productivity, and quality service delivery.Key ResponsibilitiesTeam Leadership &amp; Supervision<ul><li>Lead, mentor, and motivate a team of call centre agents to achieve individual and team targets.</li><li>Conduct regular performance reviews, one-on-one coaching sessions, and team meetings.</li><li>Monitor call quality and provide constructive feedback to improve service standards.</li><li>Manage attendance, scheduling, and shift planning.</li></ul>Performance Management<ul><li>Track KPIs such as Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), and Service Level Agreements (SLAs).</li><li>Analyze performance reports and implement action plans to improve outcomes.</li><li>Ensure team adherence to company policies, scripts, and compliance guidelines.</li></ul>Customer Experience &amp; Quality Assurance<ul><li>Handle escalated customer complaints and complex queries.</li><li>Ensure high-quality customer interactions through monitoring and quality audits.</li><li>Identify process improvements to enhance customer satisfaction.</li></ul>Training &amp; Development<ul><li>Support onboarding and training of new hires.</li><li>Identify skill gaps and coordinate training initiatives.</li><li>Foster a culture of continuous improvement and learning.</li></ul>Operational Support<ul><li>Collaborate with other departments (HR, Operations, IT) to ensure smooth call centre functioning.</li><li>Assist in workforce planning and forecasting.</li><li>Prepare regular reports for management review.</li></ul>Qualifications &amp; SkillsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field (preferred).</li><li>3&ndash;5 years of experience in a call centre or customer service environment.</li><li>At least 1&ndash;2 years of supervisory or team leadership experience.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Analytical and problem-solving skills.</li><li>Proficiency in call centre software, CRM systems, and Microsoft Office Suite.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Strong conflict resolution and decision-making skills.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3:30pm)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Call Centre Team Lead

We are seeking a data-driven and creative SEO Executive to optimize our online presence, improve search rankings, and drive organic traffic across digital platforms. The ideal candidate has strong analytical skills, hands-on experience with SEO tools, and a solid understanding of on-page, off-page, and technical SEO best practices.Key ResponsibilitiesOn-Page SEO&middot; Conduct keyword research to identify opportunities for content optimization and growth.&middot; Optimize website pages, blogs, and landing pages for targeted keywords.&middot; Perform regular content audits and recommend improvements for readability, structure, and meta elements (titles, descriptions, headers, alt tags).Off-Page SEO&middot; Build and execute link-building strategies including outreach, guest posting, and partnerships.&middot; Monitor backlink profile and take corrective actions against toxic links.Technical SEO&middot; Conduct regular website audits to identify crawl issues, indexation errors, site speed concerns, and mobile responsiveness.&middot; Implement schema markup, improve site architecture, and work with developers to resolve technical issues.Performance Tracking &amp; Reporting&middot; Monitor and analyze key SEO metrics (rankings, traffic, conversions, CTRs).&middot; Create monthly performance reports with insights and recommendations.&middot; Track competitors&rsquo; SEO activity and identify gaps/opportunities.Collaboration&middot; Work closely with content writers, developers, and marketing teams to implement SEO strategies.&middot; Provide SEO guidelines for campaigns, content calendars, and new website features.Required Skills &amp; Qualifications&middot; Bachelor&rsquo;s degree in Marketing, Communications, IT, or a related field.&middot; 1&ndash;3 years of experience in SEO or digital marketing.&middot; Proficiency with SEO tools such as Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog, or Moz.&middot; Knowledge of HTML, CSS, and basic website functionality is a plus.&middot; Strong analytical abilities and attention to detail.&middot; Excellent written and verbal communication skills.Preferred Qualifications&middot; Experience with WordPress or other CMS platforms.&middot; Understanding of PPC and other digital marketing channels.&middot; Familiarity with local SEO and Google Business Profile optimization.What We Offer&middot; Competitive salary and performance-based incentives.&middot; Opportunity to work with a fast-growing digital team.&middot; Flexible work environment and learning opportunities.&middot; Training and certifications support in SEO and digital marketing.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(7pm to 4am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

SEO Executive

The Authorization Expert is responsible for obtaining, verifying, and managing prior authorizations for medical services to ensure timely reimbursement and compliance with payer requirements. This role works closely with providers, billing teams, insurance companies, and patients to prevent claim denials and delays related to authorization issues.Key Responsibilities<ul><li>Obtain prior authorizations, referrals, and pre-certifications from insurance payers for medical procedures, treatments, and diagnostic services</li><li>Verify patient insurance eligibility, benefits, coverage limits, and authorization requirements</li><li>Review physician orders and clinical documentation to ensure accuracy and compliance with payer guidelines</li><li>Communicate with insurance companies to follow up on authorization status, appeals, and approvals</li><li>Document authorization details accurately in billing and practice management systems</li><li>Identify and resolve authorization-related denials and underpayments</li><li>Collaborate with providers and billing teams to ensure services are rendered within authorization guidelines</li><li>Stay current with payer policies, authorization rules, and regulatory changes</li><li>Maintain compliance with HIPAA and organizational policies</li><li>Meet productivity, accuracy, and turnaround time standards</li></ul>Required Qualifications<ul><li>2+ years of experience in medical billing, insurance verification, or prior authorizations</li><li>Strong knowledge of insurance plans (commercial, Medicare, Medicaid, managed care)</li><li>Familiarity with CPT, ICD-10, and HCPCS codes</li><li>Experience working with EMR/EHR and medical billing software</li><li>Strong attention to detail and organizational skills</li><li>Excellent verbal and written communication skills</li></ul>Preferred Qualifications<ul><li>Experience in specialty practices (e.g., radiology, surgery, cardiology, orthopedics)</li><li>Certification such as CPC, CPB, or equivalent</li><li>Knowledge of denial management and appeals processes</li></ul>Skills &amp; Competencies<ul><li>Analytical and problem-solving abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Strong follow-up and time-management skills</li><li>Team-oriented with the ability to work independently</li><li>Professional and patient-focused communication style</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(7pm to 4am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Authorization Specialist in Medical Billing

Join Speak Viral and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Speak Viral

About Company

Medical Billing Sales Agent

Call Centre Team Lead

SEO Executive

Authorization Specialist in Medical Billing