Qureos Mentor

Speak Viral

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the voice of our company, responsible for delivering exceptional service to our customers over the phone. You will handle inquiries, resolve complaints, and provide accurate information in a timely and professional manner.Key Responsibilities:<ul><li>Customer Support: Answer inbound calls from customers, addressing their inquiries, concerns, and requests in a courteous and efficient manner.</li><li>Issue Resolution: Troubleshoot and resolve customer complaints, ensuring all issues are handled promptly and satisfactorily.</li><li>Product/Service Knowledge: Maintain a thorough understanding of company products, services, and policies to effectively assist customers.</li><li>Data Entry: Accurately input customer information, interactions, and updates into the customer database.</li><li>Follow-Up: Proactively follow up on customer issues to ensure complete satisfaction and resolution.</li><li>Performance Metrics: Meet or exceed performance goals, including call handling time, customer satisfaction, and resolution rates.</li><li>Continuous Improvement: Participate in training and development sessions to improve skills and product knowledge.</li></ul>Requirements:<ul><li>Experience: Previous call center, customer service, or sales experience is preferred but not required.</li><li>Communication Skills: Excellent verbal communication skills.</li><li>Problem-Solving: Strong ability to resolve conflicts and solve problems quickly and efficiently.</li><li>Multitasking: Ability to manage multiple tasks simultaneously while maintaining attention to detail.</li><li>Tech-Savvy: Comfort with using computer systems, customer service software, and phone systems.</li><li>Adaptability: Ability to handle a fast-paced environment and adjust to changes in procedures or technology.</li><li>Availability: Flexible to work in shifts, including evenings, weekends, and holidays, as needed.</li></ul>Preferred Skills:<ul><li>Experience with CRM software and call center technology.</li><li>Communication (in English).</li><li>Strong typing and data entry skills.</li><li>Ability to maintain a positive attitude in high-pressure situations.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Comprehensive training and ongoing professional development.</li><li>Opportunities for career advancement within the company.</li><li>A supportive, inclusive work environment.</li><li>Free Meal.</li><li>Paid Holidays.</li><li>Provident Fund.</li><li>Career Growth.</li><li>Annual, Bi-Anual Increments.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Call Centre Agent

We are looking for an HR Executive to manage our company&rsquo;s recruiting, learning and development and employee performance programs.HR Executive responsibilities include creating referral programs, updating HR policies and overseeing our hiring processes. To be successful in this role, you should have an extensive background in Human Resources departments and thorough knowledge of labor legislation.Ultimately, you will make strategic decisions for our company so that we hire, develop and retain qualified employees.Responsibilities<ul><li>Design compensation and benefits packages</li><li>Implement performance review procedures (e.g. quarterly/annual and 360&deg; evaluations)</li><li>Develop fair HR policies and ensure employees understand and comply with them</li><li>Implement effective sourcing, screening and interviewing techniques</li><li>Assess training needs and coordinate learning and development initiatives for all employees</li><li>Monitor HR department&rsquo;s budget</li><li>Act as the point of contact regarding labor legislation issues</li><li>Manage employees&rsquo; grievances</li><li>Create and run referral bonus programs</li><li>Review current HR technology and recommend more effective software (including HRIS and ATS)</li><li>Measure employee retention and turnover rates</li><li>Oversee daily operations of the HR department</li></ul>Benefits:<ul><li>Free Meal</li><li>Market Comparative Salary</li><li>Paid Holidays</li><li>Provident Fund</li><li>Career Growth</li><li>Annual, Bi-Anual Increments</li></ul>Job Types: Full-time, Part-time, InternshipPay: Rs25,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

HR Executive

We seek a qualified and dedicated AR Specialist to join our administrative office. In this position, you will be responsible for analytical tasks related to debt collection, and invoicing. The role involves ensuring accurate and timely billing, resolving payment issues, managing accounts receivable, and maintaining financial records.Key Responsibilities:<ul><li>Submit and track medical claims to insurance companies Ensure claims are accurate and comply with payer requirements.</li><li>Record payments and adjustments into the billing system.</li><li>Review and address claim denials and rejections by analyzing the reasons for denial, correcting issues, and resubmitting claims.</li><li>Follow up on outstanding accounts.</li><li>Reconcile accounts to ensure all payments, adjustments, and write-offs are accurately recorded.</li><li>Prepare and review reports on accounts receivable.</li><li>Ensure that all billing practices comply with healthcare policies.</li></ul>Skills and Qualifications:<ul><li>Accurate data entry and meticulous record-keeping are crucial.</li><li>Understanding codes for claim submissions and denials.</li><li>Ability to effectively communicate with insurance companies.</li><li>Capable of analyzing financial data and identifying discrepancies or patterns.</li><li>Familiarity with billing software.</li></ul>Education and Experience:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as a medical biller.</li><li>Previous experience in medical billing or a related field is required, with experience in AR management</li></ul>Benefits:<ul><li>Free Meal</li><li>Market Comparative Salary</li><li>Paid Holidays</li><li>Provident Fund</li><li>Career Growth</li><li>Annual, Bi-Anual Increments</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

AR Specialist in Medical Billing

We are looking for a result-driven SEO executive. SEO executive will be responsible for developing and implementing comprehensive SEO strategies to increase organic traffic, improve search engine rankings, and enhance overall online visibility for . This role requires a deep understanding of SEO best practices, technical expertise, and the ability to analyze data to inform strategy decisions.SEO Executive Responsibilities:<ul><li>Collaborate with cross-functional teams to develop and execute SEO strategies aligned with business goals and objectives. Conduct thorough keyword research, competitive analysis, and site audits to identify opportunities for optimization.</li><li>Dive deep into the technical intricacies of SEO, ensuring our website is finely tuned for optimal performance. From site structure to schema markup, you'll orchestrate a symphony of technical brilliance.</li><li>Oversee technical aspects of SEO, including website structure, crawlability, indexation, and site speed. Implement best practices for on-page optimization, including meta tags, headers, and schema markup.</li><li>Keeping up-to-date with developments in SEM.</li><li>Identify link building opportunities through outreach, partnerships, and content promotion.</li><li>Monitoring and Reporting: Monitor website performance using SEO tools and analytics platforms. Track key metrics such as organic traffic, keyword rankings, and conversion rates. Provide regular reports and insights to stakeholders, highlighting successes, areas for improvement, and actionable recommendations.</li><li>Stay informed about search engine algorithm updates and industry trends. Adapt SEO strategies accordingly to maintain and improve search rankings and visibility.</li><li>Foster synergy across departments, weaving SEO best practices into the fabric of our organization. Your collaborative spirit will unite us in our quest for digital supremacy.</li></ul>&middot; Qualifications:<ul><li>Bachelor's degree in Marketing, Communications, Computer Science, or related field.</li><li>Proven experience in SEO, with a proven track record of driving organic traffic and improving search rankings.</li><li>Deep understanding of search engine algorithms, ranking factors, and SEO best practices.</li><li>Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, or similar.</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.</li><li>Excellent communication and collaboration skills, with the ability to work effectively across teams and departments.</li><li>Experience with website CMS platforms (e.g., WordPress, Drupal) and HTML/CSS knowledge preferred.</li><li>Certifications such as Google Analytics or Google Ads are a plus.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

SEO Executive

We are seeking a skilled and solution-oriented Full Stack Developer who can contribute to the design, development, and deployment of web applications and internal tools. The ideal candidate will be comfortable working across both front-end and back-end technologies and collaborating closely with cross-functional teams.Key Responsibilities:<ul><li>Design and develop user-friendly web applications using modern front-end frameworks (React, Vue, etc.).</li><li>Build and maintain scalable RESTful APIs and backend services using Node.js, Python, or similar technologies.</li><li>Manage database development using MySQL, PostgreSQL, or MongoDB.</li><li>Optimize application performance and troubleshoot issues across the stack.</li><li>Collaborate with UI/UX designers, project managers, and QA engineers to deliver high-quality software.</li><li>Ensure application security, code quality, and proper documentation.</li><li>Deploy and manage apps on cloud platforms (AWS, GCP, or similar).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>2+ years of experience as a Full Stack Developer or similar role.</li><li>Strong command of HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.</li><li>Proficiency with backend technologies like Node.js, Express, Django, or Flask.</li><li>Experience with relational and non-relational databases (MySQL, PostgreSQL, MongoDB).</li><li>Familiarity with Git, CI/CD pipelines, and RESTful API development.</li><li>Experience with authentication systems (OAuth, JWT) and basic DevOps knowledge.</li><li>Excellent problem-solving skills and ability to work independently or in a team.</li></ul>Nice to Have:<ul><li>Experience in healthcare/medical applications.</li><li>Familiarity with serverless architecture or microservices.</li><li>Knowledge of HIPAA-compliant application development.</li></ul>What We Offer:<ul><li>A collaborative and innovative work environment</li><li>Opportunity to build real-world healthcare tech solutions</li><li>Competitive salary based on experience</li><li>Professional growth and learning opportunities</li><li>Office-based role with a dynamic tech team</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Full Stack Developer