Front Desk

About us

At Restore Health & Pain Treatment Group our employees are considered an important part of our healthcare team. We value each employee and strive to provide a sense of belonging with opportunities for growth and recognition of your individual talents. Our ideal candidate will bring positive energy, a strong work ethic, and a heart for helping our patients with compassion.

Benefits Include:

• Work-Life Balance with a 4 Day Work Week, No Evenings or Weekends
• Full time position M-Thursday 7am-5pm

Job Overview

This front desk position requires a customer service-oriented attitude. You will be responsible for incoming clinic calls, routing calls to the appropriate department when needed, scheduling follow-up appointments, collecting co-pays, and patient check-out. Additionally, you may direct incoming patient triage calls to the appropriate provider-medical assistant team.

Ideal Qualities:

• Experience with EMR
• Excellent communication and customer service skills
• Able to multitask
• Present a positive attitude and professional appearance

Responsibilities and Duties:

• Checks patient out after appointments and schedules patients for follow up appointments
• Identify situations that require medical triage and route calls to the appropriate team
• Verifies patient information and updates it, if needed
• Provides patients with appropriate documents as indicated on checkout form
• Competent with basic office equipment including computers, scanners, fax and phones

Qualifications:

• Minimum of High School diploma
• Previous medical office experience preferred
• Strong customer service skills, strong understanding of HIPAA rules, medical terminology, organized, attention to detail
• Flexible, organized, dependable, team player, eager to learn, ability to problem solve

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person