Front Desk & Admin Executive

Job Title: Front Desk & Admin Executive

Industry: High-End Luxury Retail
Location: Bandra, Mumbai
Salary Range: ₹25,000 – ₹35,000 per month
Joining: Immediate Joiners Preferred

Company: Confidential Couture

Confidential Couture is seeking an experienced and refined Brand Manager to lead the operations and sales performance of our luxury retail store. This role is ideal for someone who brings strong customer experience instincts, exceptional presentation, and a background in premium service environments.

About the Role

We are seeking a well-presented and customer-focused Front Desk & Admin Executive for a high-end luxury retail store. The role requires handling front desk operations, backend administration, and providing operational support to ensure a seamless luxury customer experience.

Key Responsibilities

Front Desk & Customer Handling

• Act as the first point of contact for walk-in customers, ensuring a warm and professional welcome
• Manage customer appointments, inquiries, and follow-ups
• Handle incoming calls, emails, and messages with excellent communication etiquette
• Maintain a premium brand experience at all times

Administration & Backend Support

• Manage daily administrative tasks including documentation, filing, and data entry
• Maintain customer records, bills, and inventory-related paperwork
• Coordinate with internal teams for smooth store operations
• Support billing, invoicing, and basic MIS reporting

Operations Support

• Assist store managers with day-to-day operational activities
• Coordinate with vendors, service providers, and courier partners
• Ensure front desk area and back-office operations are organized and compliant with brand standards

Preferred Candidate Profile

• Prior experience in luxury retail, fashion, hospitality, beauty, salon, or spa environments
• Previous sales or customer-facing experience is an added advantage
• Excellent communication skills (verbal and written)
• Well-groomed, presentable, and professional demeanor
• Strong organizational and multitasking abilities
• Proficient in basic computer applications (MS Office, billing systems, CRM tools)

Why Join Us

• Opportunity to work with a premium luxury brand
• Customer-centric and elegant work environment
• Competitive salary for the right candidate

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person