Front Desk / Administrative Assistant (Home Health Agency)

Job Title: Front Desk / Administrative Assistant (Home Health Agency)

Location: Miami, FL (In-Office)

Company: Simply Home Care

About the Role:
We are seeking a reliable and organized Front Desk / Administrative Assistant to support daily office operations at our Home Health Agency. This is a fast-paced environment where attention to detail and the ability to manage multiple tasks is essential.

This role is focused on handling incoming communication, organizing documentation, and supporting the intake process. This is not a clinical or coordinator role.

Key Responsibilities:

• Answer incoming calls and route them appropriately
• Monitor and manage admin email inbox
• Receive, download, and organize incoming faxes
• Print authorization pages and log new patients
• Maintain organized digital and physical file systems
• Route new cases to the appropriate coordinator
• Assist with basic follow-up calls to physician offices (POC/orders) when assigned

Requirements:

• Previous experience in a medical office or home health setting preferred
• Strong organizational and multitasking skills
• Comfortable handling phones, emails, and document management simultaneously
• Bilingual (English/Spanish) required
• Basic computer skills (email, file management, data entry)
• Professional communication and phone etiquette

What This Role Is NOT:

• Not a clinical position
• Not responsible for scheduling or authorizations
• No decision-making on patient care

Compensation:

• $16–$18 per hour (based on experience)
• Full-time, in-office position

How to Apply:
Please submit your resume through Indeed. Qualified candidates will be contacted for an interview.

Pay: $16.00 - $18.00 per hour

Work Location: In person