Front Desk Agent

Looking for motivated and reliable employees with flexible availability and willingness to learn and grow with our company!

We operate 3 shifts, 7a-3p, 3p-11p, and 11p-7a

Duties include:

• Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards.
• Provides quality service for guests including providing pertinent information about the area.
• Handle and resolve guest’s complaints.
• Assist in training of new front desk staff.
• Demonstrate good communication skills.
• Perform basic math using a calculator.
• Have legible handwriting.
• Record information in the clerk log book and shift reports.
• Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
• Responsible for accurate cash control to include keeping the cash drawer at a minimum and ensuring that the shift deposits balance.
• Maintain a neat and clean appearance behind the front desk and in the lobby area.
• Implement all company policies and procedures for safety and security.
• Send and receive faxes.
• Responsible for key control. Issues and receives both room keys and master keys.
• Cleaning guestrooms and lobby area as needed.
• Restocking front desk supplies.
• Help with laundry.
• Deliver cribs, towels or other items to guestrooms as requested.

Job Types: Full-time, Part-time

Salary: From $15 per hour

Expected hours: 16 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Rotating weekends

Work setting:

• In-person

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Rotating weekends

Work Location: In person