Front Desk Officer

Key Responsibilities

Front Desk & Communication

• Receive and manage incoming calls professionally; direct calls to relevant departments or individuals.
• Handle walk-in visitors, clients, auditors, and vendors with professionalism and courtesy.
• Maintain visitor logs and ensure proper reception protocols are followed.
• Manage official email correspondence related to front desk and administration.

Meetings & Coordination

• Schedule meetings, appointments, and conference calls for management and teams.
• Coordinate meeting rooms, refreshments, attendance sheets, and follow-ups.
• Assist in preparing meeting agendas, MOMs (Minutes of Meeting), and action trackers.

CEO & Management Support

• Provide administrative support to the CEO as assigned (coordination, reminders, follow-ups).
• Assist with CEO-related tasks including document handling, correspondence, and scheduling.
• Coordinate internal and external communication on behalf of senior management when required.

Courier, TCS & Dispatch Handling

• Manage all incoming and outgoing courier services (TCS, DHL, Leopard, etc.).
• Maintain proper records of dispatches, deliveries, and acknowledgements.
• Coordinate document deliveries with departments and external stakeholders.

Documentation & Records

• Maintain organized records of office documents, logs, and registers.
• Ensure confidentiality and proper filing of sensitive documents.
• Assist HR/Admin in maintaining attendance sheets, leave records, and basic office data.

Expense Sheets & Claims

• Maintain office expense sheets and petty cash records (if assigned).
• Assist in compiling expense claims related to administration or CEO activities.
• Coordinate with Accounts/Finance for submission and verification of expense claims.

Office Administration Support

• Coordinate with vendors for office supplies, maintenance, and utilities.
• Support HR and Admin teams in daily operational tasks.
• Ensure front desk area remains professional, organized, and presentable at all times.

Compliance & Professional Conduct

• Follow TÜV Austria’s internal policies, compliance requirements, and confidentiality standards.
• Maintain professional behavior aligned with a certification and inspection body.

Any other task

• Perform any other duties assigned by Management, HR, or CEO from time to time.

Education Requirements

• Bachelor’s degree (Business Administration, Management, or relevant field preferred).
• Diploma or certification in Office Management / Administration will be an advantage.

Experience Requirements

• 2–4 years of experience as a Front Desk Officer, Receptionist, or Admin Assistant.
• Experience in a corporate, certification, inspection, or professional services organization preferred.
• Prior exposure to handling senior management or CEO coordination will be a plus.

Job Type: Full-time

Pay: Rs45,000.00 - Rs50,000.00 per month

Work Location: In person