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Front of House - Receptionist

Egypt Education Platform is looking for a dynamic and welcoming Front of House - Receptionist to join our team at Madinaty Integrated Language School. This role is essential in providing a positive first impression to visitors, parents, and students, and ensuring the smooth operation of our front office.

Key Responsibilities:

  • Greet and assist visitors, parents, and students warmly, addressing their needs and providing general information about the school.
  • Manage all incoming calls and correspondence, directing them to the appropriate staff and departments.
  • Handle administrative tasks, such as scheduling appointments, managing calendars, and maintaining accurate records.
  • Ensure the front desk area is organized and presentable, with all necessary materials easily accessible.
  • Assist with student enrollment processes and maintain confidentiality of student information.
  • Coordinate logistics for meetings, events, and school activities.
  • Support the administrative team with various tasks as required to ensure efficient office operations.

Requirements

  • High school diploma or equivalent; additional qualifications in office administration or customer service are preferred.
  • Previous experience as a front desk receptionist or in a similar customer service role.
  • Excellent verbal and written communication skills in both Arabic and English.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Friendly demeanor with a willingness to provide exceptional service to staff, students, and parents.
  • Proficient in using office software and managing basic data entry tasks.
  • Ability to maintain professionalism and confidentiality in all interactions.

Safeguarding Statement: The care and protection of our students is a top priority. All appointments are subject to thorough background checks and reference verification.

Benefits

Tuition Discount for Dependents

Medical Insurance for Self

Transportation upon availability (Meeting Points).

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