Front Desk Agent

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

• Greet and assist guests upon arrival, providing a warm and friendly welcome.
• Manage phone systems to handle incoming calls, inquiries, and reservations efficiently.
• Maintain accurate records of guest interactions and transactions.
• Proofread documents and correspondence to ensure clarity and professionalism.
• Provide customer support by addressing guest needs, resolving issues, and offering information about services.
• Assist with office duties, including clerical tasks and maintaining a tidy front desk area.
• Collaborate with other departments to ensure seamless service delivery for guests.
• Ability to complete laundry throughout shift.

Requirements

• Proficiency in Google Suite applications (Docs, Sheets, Calendar) is required.
• Skilled in using computer applications as well as Apple technology.
• Strong communication skills with the ability to interact effectively with diverse clientele.
• Familiarity with phone systems and office equipment is essential.
• Excellent proofreading skills with keen attention to detail.
• Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
• Strong organizational skills with the capability of managing time effectively.

Join our team as a Front Desk Agent where you will play a crucial role in creating positive experiences for our guests!

Job Type: Part-time

Pay: From $14.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person