Front Desk Agent

Overview
Join our dynamic team as a Front Desk Agent, where your energy and organizational skills will create a welcoming and efficient environment for clients, visitors, and staff. This role is essential in ensuring smooth daily operations at the front desk, providing exceptional customer service, and supporting office management functions. If you thrive in a fast-paced setting and excel at multitasking, this opportunity is perfect for you! Your positive attitude and attention to detail will help set the tone for a professional and friendly atmosphere.

Duties

• Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression.
• Manage multi-line phone systems to handle inquiries efficiently, directing calls to appropriate departments or personnel.
• Maintain accurate records through data entry, filing, and proofreading to support office operations.
• Utilize computer skills including Microsoft Office and Google Workspace to prepare documents, schedule appointments, and update records.
• Oversee office management tasks such as calendar management, appointment scheduling, and supply inventory.
• Handle clerical duties including typing correspondence, managing customer support requests, and maintaining organized files.
• Support bookkeeping activities using QuickBooks or similar software to assist with basic financial recordkeeping.

Experience

• Proven office experience or administrative support background with strong organizational skills.
• Excellent customer service skills with a friendly phone etiquette and ability to handle inquiries professionally.
• Familiarity with multi-line phone systems, data entry, filing systems, and general clerical tasks.
• Bilingual abilities are highly valued to serve diverse client needs effectively.
• Competency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and basic proofreading skills.
• Prior experience in front desk roles such as medical receptionist or dental receptionist is advantageous.
• Strong time management skills with the ability to prioritize tasks efficiently in a busy environment. This paid position offers an engaging work environment where your organizational talents will shine! We value proactive team members who are eager to contribute to a professional setting while delivering outstanding customer support. If you’re ready to bring your administrative expertise and positive energy to our team, we encourage you to apply!

Pay: $15.00 - $16.00 per hour

Experience:

• Hyatt Hotel: 1 year (Required)

Work Location: In person