Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations in a dynamic environment.

Responsibilities

• Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times
• Answer multi-line phone systems promptly and direct calls efficiently using proper phone etiquette
• Manage appointment scheduling, calendar coordination, and conference room bookings with precision
• Handle data entry tasks including filing, proofreading, and maintaining accurate records using Microsoft Office and Google Workspace tools
• Support office management activities such as supply inventory, mail distribution, and basic bookkeeping with QuickBooks or similar software
• Assist with clerical duties like photocopying, scanning, and organizing documents to streamline office operations
• Provide customer support by addressing inquiries professionally and escalating issues when necessary

Experience

• Prior office experience or administrative support roles demonstrating strong organizational skills and attention to detail
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with multi-line phone systems and phone etiquette to handle high-volume calls effectively
• Bilingual abilities are highly valued to assist diverse client needs
• Familiarity with office management tasks such as filing, data entry, proofreading, and calendar management
• Previous roles as a receptionist, medical receptionist, dental receptionist or personal assistant are advantageous
• Demonstrated ability to multitask efficiently while maintaining excellent customer service standards

Join us as a Front Desk Agent to be the welcoming voice of our organization! Bring your positive attitude, organizational prowess, and technical skills to create a seamless experience for everyone who walks through our doors. This is more than just a front desk position — it’s your chance to grow professionally while making a meaningful impact every day.

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person