Front Desk Agent

Overview
Join our dynamic team as a Front Desk Agent and become the welcoming face of our organization! This energetic role is perfect for someone who enjoys providing exceptional customer service, and possesses strong organizational skills. As a Front Desk Agent, you will be the first point of contact for visitors and clients, managing front desk operations with enthusiasm and professionalism. Your positive attitude and proactive approach will help create a warm, efficient, and organized atmosphere that reflects our commitment to excellence.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems efficiently, directing calls accurately and courteously.
• Handle all front desk duties including answering inquiries, scheduling appointments, and providing information about services.
• Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and accessibility.
• Utilize computer skills with Microsoft Office, Google Workspace, and other office management software to support daily operations.
• Support administrative tasks such as calendar management, appointment setting, and basic bookkeeping using QuickBooks or similar tools.
• Uphold professional phone etiquette while providing excellent customer support and addressing inquiries with clarity and patience.

Skills

• Proven experience in office management or administrative support roles with strong clerical skills.
• Excellent computer literacy including proficiency in Microsoft Office Suite, Google Workspace, data entry, and typing skills.
• Exceptional organizational skills with the ability to multitask effectively in a busy environment.
• Bilingual abilities are highly desirable (but not necessary) to assist diverse client needs.
• Strong customer service orientation with a friendly demeanor and professional phone etiquette.
• Experience with front desk operations in medical or dental settings is a plus but not required.

Pay: $14.00 - $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person