Front Desk Agent

Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your energy and organizational skills will ensure smooth daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a fast-paced environment.

Duties

• Greet visitors, clients, and staff with professionalism and enthusiasm, ensuring a warm first impression
• Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
• Maintain accurate records through data entry, filing, and proofreading to support office operations
• Utilize computer skills including Microsoft Office and Google Workspace to prepare documents, schedules, and correspondence
• Oversee calendar management and appointment scheduling for staff or departments as needed
• Handle office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar tools
• Provide exceptional customer support by addressing questions promptly and maintaining excellent phone etiquette
• Support clerical tasks including typing, filing, and organizing documents to ensure a tidy and efficient workspace

Experience

• Previous office experience or administrative support roles demonstrating strong organizational skills
• Proficiency in computer literacy with familiarity in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience managing and providing excellent customer service in a professional setting
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Previous roles such as dental or medical receptionist or personal assistant experience are advantageous but not required

Join us as a Front Desk Agent where your proactive attitude and organizational prowess will make a meaningful impact every day. We value your dedication to delivering outstanding service while supporting our team’s success!

Job Type: Full-time

Pay: From $12.00 per hour

Expected hours: 36 per week

Benefits:

• Paid time off

Work Location: In person