Front Desk Agent

We are hiring front desk guest service for brand new converted hotel in Paducah.

Front Desk team members are responsible for ensuring guest satisfaction through check in, check out and provides excellent communication providing each guest with personalized service.

Responsibilities:

• Registers guests in a prompt and friendly manner
• Responds to guest needs
• Promotes hotel services and facilities
• Resolves guest complaints to satisfaction
• Books reservations
• Provides wake up calls
• Maintains accurate listing with current registered guests

Requirements:

• Excellent communication and customer service skills
• Attention to detail
• Works positively as part of a team
• Computer aptitude

Job Types: Full-time, Part-time

Pay: From $11.00 per hour

Benefits:

• Employee discount

Work Location: In person