Front Desk Agent

Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer support, and ensure smooth administrative workflows. Your positive attitude, organizational skills, and ability to handle multiple tasks with professionalism will help create a warm and efficient environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and courteously
• Manage appointment scheduling and calendar management using various software tools
• Perform data entry, filing, and maintain organized records for easy retrieval
• Handle incoming and outgoing correspondence via email, mail, and courier services
• Support office management tasks such as supply inventory, proofreading documents, and maintaining cleanliness of the reception area
• Assist with bookkeeping tasks using QuickBooks or similar accounting software when needed
• Provide customer support by addressing inquiries professionally and resolving issues promptly
• Maintain office equipment functionality and troubleshoot minor technical issues

Skills

• Proven experience in office management or administrative support roles with clerical experience
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace tools
• Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Exceptional phone etiquette and communication skills in both English and bilingual settings (if applicable)
• Demonstrated data entry accuracy with high typing speed; proofreading skills are a plus
• Familiarity with multi-line phone systems, filing systems, and office equipment maintenance
• Knowledge of medical or dental receptionist duties is advantageous but not required
• Personal assistant experience or calendar management expertise is highly desirable
• Ability to handle sensitive information discreetly while maintaining professionalism at all times

Join us as a Front Desk Agent to be the friendly first point of contact that sets the tone for a positive experience! We value proactive individuals who thrive in fast-paced environments and are eager to support our team’s success. This paid role is perfect for those looking to grow their administrative expertise while making meaningful contributions every day.

Pay: From $15.00 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Work Location: In person