Front Desk Agent

We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

​Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Flexible schedule

Ability to Commute:

• Villa Park, IL 60181 (Required)

Ability to Relocate:

• Villa Park, IL 60181: Relocate before starting work (Required)

Work Location: In person