Front Desk Agent

Essential Job Functions
 Providing information to guests about policies, services, and amenities
 Responding to requests from guests for assistance and information about the local area (directions, places to eat, etc.)
 Processing all types of payments
 Selling rooms to “walk-in” customers
 Making reservations in person and over the phone
 Inform housekeeping staff of room availability
 Respond to guest complaints
 Answer the phone
 Balancing the cash drawer
 Making any correction to accounts that may be necessary
 Entering/changing reservation information on the computer system
 Posting charges to guest accounts
 Ensure guest safety

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Relocate:

• Franklin, TN 37067: Relocate before starting work (Required)

Work Location: In person