Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Hotel Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks. Your enthusiasm and organizational skills will ensure a smooth flow of daily activities, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.

Duties

• Greet visitors, clients, and staff warmly, ensuring a professional and friendly first impression
• Handle multi-line phone systems with confidence, directing calls accurately and courteously
• Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and document proofreading to maintain accurate records
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Maintain organized front desk area and ensure all office supplies are stocked and accessible
• Provide customer support by addressing inquiries promptly and professionally, both in person and via phone or email

Requirements

• Proven experience in office management, clerical work, or as a receptionist in a professional setting
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional phone etiquette and customer service skills to handle diverse interactions with professionalism
• Bilingual abilities are highly desirable to assist a diverse clientele
• Experience with data entry, filing, proofreading, and calendar management is preferred

Join us as a Front Desk Agent and be the friendly face that keeps our operations running smoothly! Your proactive approach and dedication will contribute significantly to our welcoming atmosphere while advancing your career in hospitality .

Pay: $16.75 - $18.50 per hour

Work Location: In person