Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your enthusiasm, organizational skills, and attention to detail will contribute to creating a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions with energy and professionalism.

Duties

• Greet visitors, clients, and staff warmly, ensuring a positive first impression at all times
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle appointment scheduling and calendar management using tools like Google Workspace and Microsoft Office
• Perform data entry, filing, and document proofreading to maintain accurate records and support office operations
• Assist with office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Support administrative functions including typing correspondence, organizing files, and supporting customer service inquiries
• Provide customer support through effective communication, ensuring all questions are addressed promptly and courteously

Qualifications

• Proven experience in office management or administrative roles with strong clerical skills
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry tools
• Prior experience with multi-line phone systems and phone etiquette is essential
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Experience in customer service or as a receptionist in medical or dental settings is a plus
• Ability to type quickly with high accuracy; attention to detail is critical for proofreading and data entry tasks
• Personal assistant or medical receptionist experience is beneficial for understanding specialized workflows

Join our team as a Front Desk Agent where your proactive attitude and excellent communication skills will help us deliver outstanding service every day! This role offers an engaging environment where your organizational talents will shine while supporting our vibrant office community.

Pay: $10.00 - $12.00 per hour

Work Location: In person