Front Desk Agent

Overview
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with efficiency and enthusiasm.

Duties

• Greet visitors, clients, and staff warmly, ensuring a positive first impression at all times
• Answer multi-line phone systems promptly and professionally, directing calls accurately and courteously
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records and support office organization
• Assist with clerical tasks such as photocopying, faxing, and preparing correspondence or reports
• Support office management activities including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Provide customer support by addressing inquiries efficiently and maintaining excellent phone etiquette

Qualifications

• Proven experience in office management, administrative support, or as a receptionist with strong clerical skills
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Experience with multi-line phone systems, data entry, filing, proofreading, and calendar management is preferred
• Knowledge of office equipment such as printers, scanners, and fax machines is beneficial
• Previous experience in medical or dental reception is a plus but not required

Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative talents! This role offers a dynamic work environment where your organizational skills will shine and your customer service abilities will make a real difference.

Pay: $16.00 - $17.00 per hour

Work Location: In person