Front Desk Agent for hotel

Job Summary
We are seeking a dynamic and welcoming Front Desk Agent to serve as the first point of contact for our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy, organizational skills, and professionalism will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while supporting daily operations in a lively and professional environment.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle scheduling tasks such as calendar management and appointment setting with accuracy and attention to detail
• Maintain organized filing systems, data entry records, and manage document proofreading to ensure accuracy
• Support office management activities including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties such as typing correspondence, preparing reports, and updating databases in Microsoft Office and Google Workspace
• Provide excellent customer support by addressing inquiries, offering information about services, and ensuring a positive experience

Qualifications

• Proven office experience with strong organizational skills and attention to detail
• Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills
• Prior clerical or administrative experience preferred; experience in dental or medical receptionist roles is a plus
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong phone etiquette and customer service skills to handle inquiries professionally
• Ability to manage multiple tasks efficiently with good time management skills
• Familiarity with office management tools such as calendar management software and bookkeeping programs like QuickBooks or similar is advantageous
• Personal assistant or medical receptionist experience can be beneficial for understanding complex scheduling or client needs

Join us as a Front Desk Agent where your enthusiasm and organizational prowess will make a meaningful difference every day! We value energetic professionals committed to delivering top-tier support in a fast-paced environment.

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Work Location: In person